Legal Documents

Hiya baji Privacy Policy — The Complete Guide to Data Protection

Your personal data is completely secure with hiya baji. We are fully transparent about what we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Section 01

Introduction & Policy Purpose

Hiya baji (https://hiyabaji.bet) takes your privacy seriously. This Privacy Policy ("Policy") explains how hiya baji collects your personal data, how it is used, and how it is kept secure.

By creating an account or using our services through the hiya baji website or mobile app, you automatically consent to this Privacy Policy. Please read it carefully before you start using the platform.

Important: This policy applies solely to hiya baji's own platform. Third-party game providers and payment gateways have their own privacy policies, which should be reviewed separately.

Hiya baji complies with international data protection standards and handles your information in accordance with applicable law. We believe transparency is the foundation of trust.

Section 02

What Data We Collect

Hiya baji only collects information that is strictly necessary. No excessive or irrelevant data is requested. The types of data collected are described below:

Information Collected at Registration

  • Full Name (as shown on National ID)
  • Date of Birth (for age verification)
  • Mobile Number & Email Address
  • Current & Permanent Address
  • Preferred Payment Method

Information for Identity Verification (KYC)

  • National ID (NID) or Passport Copy
  • Selfie with photo ID (for document verification)
  • Mobile Banking Account Details

Automatically Collected Data

  • Device Information (brand, model, operating system)
  • IP Address & Approximate Location
  • Browser Information & Session Data
  • Activity logs on the platform (login times, game history, transaction details)
  • Browsing behavior collected via cookies and tracking technologies
Data Type Purpose of Collection Retention Period
Registration Information Account Management For the duration of account activity + 5 years
KYC Documents Identity verification, legal obligations 7 Years
Transaction History Financial records, dispute resolution 7 Years
Session & Log Data Security & fraud detection 1 Year
Cookie Data User Experience Improvement Session end or 30 days
Section 03

Purpose of Data Use

Hiya baji uses your data only for specific, legitimate purposes — never for anything excessive or unrelated.

Primary Use

  • Account creation, management, and verification.
  • Processing deposits, withdrawals, and financial transactions.
  • Providing gaming services and customer support.
  • Sending bonus and promotional offers.
  • Account security and fraud prevention.

Secondary Use

  • Analytics to improve the quality of our products and services.
  • Delivering a personalized gaming experience.
  • Fulfilling legal obligations and regulatory reporting.
  • Managing responsible gaming programs.
hiya baji does not share your data with third parties for marketing purposes without your consent. You can opt out of marketing communications at any time.
Section 04

Data Sharing & Third Parties

Hiya baji never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

Who Your Data May Be Shared With

  • Payment Processors: Payment gateways including bKash, Nagad, and Rocket to process transactions.
  • Game Provider: Only the minimum data necessary to operate third-party games.
  • Identity Verification Services: To complete the KYC process.
  • Law Enforcement: When required by a court order or legal obligation.
  • Regulatory Authorities: For licensing and compliance reporting.
Our Commitment: All third-party agreements include strict data protection clauses. They are not permitted to use your data beyond what hiya baji has authorized.
Section 05

Data Protection Practices

Hiya baji uses internationally recognized technologies and processes to protect your data. Our security framework is multi-layered:

  • 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
  • AES-256 Data Encryption: Stored sensitive data is kept encrypted.
  • Two-Factor Authentication (2FA): An added layer of security when accessing your account.
  • Firewall & DDoS Protection: Server-level protection against cyber attacks.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Limited Access Policy: Only authorized personnel have access to sensitive data.
No system is 100% secure. That's why we strongly recommend using a strong password and never sharing your login credentials with anyone.
Section 06

Cookies & Tracking Technologies

Hiya baji uses cookies and similar technologies to enhance your experience. These technologies remember your preferences and deliver a personalized experience.

Cookie Types

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Saves your language preferences and settings.
  • Analytics Cookies: Analyzing user behavior to enhance our services.
  • Marketing Cookies: Used to show relevant offers. You can turn this off at any time.

Cookies can be blocked or deleted through your browser settings, though some features may become limited as a result.

Section 07

Your Rights

As a hiya baji user, you have the following rights over your personal data:

Right to AccessYou have the right to know what information we hold about you.
Right to RectificationYou may request corrections to any inaccurate or outdated information.
Right to ErasureYou may request that your data be deleted under certain conditions.
Right to Restrict ProcessingYou can request that we restrict the processing of your data in certain circumstances.
Right to Data PortabilityYou have the right to receive your data in a readily accessible format.
Right to ObjectYou can object to the use of your data for specific purposes.
To exercise any of the rights listed above support@hiyabaji.bet Email us and hiya baji will respond within 30 business days.
Section 08

Protection of Minors

Hiya baji strictly prohibits anyone under 18 from using the platform. Date of birth is verified at registration, and age is confirmed through the KYC process.

  • We do not knowingly collect data from any minors.
  • Accounts suspected of underage use are suspended immediately.
  • If we become aware that any minor's data has been collected inadvertently, it will be deleted.
Section 09

Policy Changes & Updates

Hiya baji may update this Privacy Policy when necessary. Users will be notified of significant changes via email or an in-platform notification.

  • The "Last Updated" date will always be displayed at the top of the policy.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Your active consent may be sought for significant changes.
Section 10

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection team:

  • Email: support@hiyabaji.bet
  • Live Chat: Available 24/7 on website and app
  • Response Time: Usually within 24–48 hours
Our Commitment: We take every privacy request seriously and make every effort to resolve it promptly and effectively.
Why hiya baji Is Trustworthy

Protecting Your Data Our Commitment

Hiya baji's privacy framework is built to international standards, with Bangladesh users specifically in mind.

Encryption

Military-grade data encryption

Hiya baji uses 256-bit SSL encryption. Every transaction and piece of personal data you send travels through a fully encrypted channel.

Privacy

Your Data Is Never Sold — Ever

Hiya baji never sells your personal data to third parties. Your information is used solely to provide our services.

Controls

Full Control Over Your Data

View, update, or request deletion of your data at any time from the hiya baji dashboard.

Compliance

Adherence to International Standards

Hiya baji operates in compliance with international data protection regulations and conducts regular independent security audits.

Transparency

Fully Transparent Data Management

Hiya baji clearly explains what data is collected and why — and how it's used, all in plain language.

Help

24/7 Privacy Support

For any data protection or privacy concerns, hiya baji's Bangla-speaking support team is always ready to help.

Security Guaranteed — Get Started Now!

Now that you know about hiya baji's robust privacy protections, go ahead and register with confidence — and enjoy the best gaming experience.

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